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Application specialist CRM for the SGDS Group

SGDS group , City of Stockholm Data & IT

The SGDS Group comprises the companies Bevego, Dahl, Optimera, Kakelspecialisten and Konradssons Kakel with their respective subsidiaries. Together, we have Sweden’s widest range of products and services in the area of ​​construction and installation. We are all specialists in our industries and take great pride in being so. All companies have a strong commitment, solid industry and product expertise and lots of strong customer relationships. In the SGDS group, we gather all business support functions such as finance, IT, HR and logistics, and more. Our sales companies will focus entirely on running and developing business with staff in sales, store, category and prefab. By coordinating our operations, we can make it easier for our customers to take part in our entire joint offering. It is one of our most important growth opportunities. Together, we have a turnover of just over SEK 16 billion, have over 170 establishments and almost 3,000 employees. Since March 1, we are sitting in Bromma in new fantastic

In parallel with the SGDS group’s great focus on digitization, a project is underway to coordinate all companies in the Group. The VS and VA specialist Dahl and the construction trade chain Optimera are integrated into the SGDS Group as a first step. In connection with this, work begins on synchronizing processes and systems in order to simplify and improve business opportunities for all customers.

We are now looking for a business-oriented application specialist CRM who will participate in the work of rolling out a group-wide CRM system throughout the group. The role is close to operations and is a requirement catcher for the needs of the various divisions as well as a technical performer of development and adaptations.

About the service
In the role of application specialist, you get the opportunity to be involved in the establishment and further development of SalesForce within the group. Initially, you will be responsible for setting up and defining the structure for administration, for maintenance, testing and support of the system. This includes both structures regarding permissions but also structure concerning support on the system with associated routines to ensure good data quality. You translate the business’s needs into sales support functionality in SalesCloud and Marketing Cloud via configuration and development and are responsible for the integrations to the system.

Furthermore, you will ensure that processes and rights are maintained and complied with in all companies and discuss development needs and improvements. Together with the system administrator and the business, you are also involved in the development of the system’s road map. You are also responsible for ensuring that documentation is updated regularly and ensures continuous maintenance of the system.

In the role, you will have a large internal and external network to constantly capture needs and changes in the system in order to continuously provide suggestions for improvements. For you, it is natural to be up to date in Salesforce’s own developments / releases in order to be able to analyze news and how it can be used within the Group in the best way.

Your skills and experience
We are looking for you who have a university degree in Computer / Systems Science or equivalent and a good understanding of CRM software and architecture. You have a good technical understanding, are used to providing support, troubleshooting and finding improvements and further developing the system. Furthermore, you are used to working close to the business as well as, for example, system owners and external suppliers in order to succeed in capturing problems and opportunities concerning the system in order to constantly improve. It is important that your knowledge linked to development within Salesforce Sales is at a level that means that you have a good understanding of the flows, dependencies and structures in the system and that you have a long-term and sustainable mindset to take advantage of opportunities in Salescloud standard and Salesforce MarketingCloud .

If you have previous experience of working with ERP / Ecom / Outlook and CRM integrations, it is very positive. Do you have certifications within SalesForce, SalesCloud and SalesForce MarketingCloud is also the merit. As we are part of an international group, both Swedish and English are a requirement in both speech and writing.

Personal characteristics
We are looking for you who have a great interest in digitization and new technology and who want to take overall responsibility for systems that support a business-critical process. You are interested in change and development with everything from plans to tests and want to understand the process in order to understand the need for system support. You understand the importance of a good dialogue with our internal customers and that both a service-oriented approach and integrity are required. You are an analytical, solution-oriented and thorough person who is happy to take the initiative. As a person, you are independent, but of course appreciate a good collaboration.

The SGDS group offers
We are specialists in collaboration – that makes us unique in the Swedish market. We always strive to make everything a little better. Our employees are driven by creating value for our customers and each one strives to be perceived as accessible, reliable and competent. We employ people with varied ages and backgrounds who have fun together. The culture in the team is unpretentious and dynamic where everyone contributes with their expertise, competence and great commitment. Working with us means variety and the opportunity to be a part of the large company’s security and stability while you experience the efficiency and entrepreneurial spirit of the small company.

In this recruitment, we collaborate with p4it Search and Recruitment and if you have questions regarding the position, you are welcome to contact recruitment consultant Jen Scheffel, 0733 118798, [email protected] or Louise Hagen Furugård, 0733 118726, [email protected] .see.

Interviews take place on an ongoing basis, so send in your application as soon as possible!More info 

AreaCity of Stockholm
Professional roleData & IT , Developer , Project Manager , System Administration
Type of employmentFull time , Permanent employee
Application deadline9 Jan 2022 (16 days left)

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