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Customer Success Manager

Are you our next key player? We are a global high-tech and market-leading company that develops technology for self-driving vehicles. Now we are looking for you who have a passion to work as the spider in the web in a commercial team with a global business. You have a business mind and a technical interest, and you have a passion to help our team continue to succeed. Are you ready to take the next step in your career with us?

As a Customer Success Manager, you have a key role in the company’s operations. You will be an important part of a talented sales team that works to further develop our customers around the world. Your role will be to, together with the sales management, assist the sales organization with support regarding customer management, quotation development, contract management, customer communication and follow-up. You will have partial responsibility for some of the tools we use in decision-making and prioritization processes, you will work with data collection and producing reports. You will be involved in the customer dialogue and together with customer responsible sales help to maintain our strong relationships. Your work will also be to work closely with Customer Service and thus become involved in work that has with customer orders, complaints and deliveries.

We offer

  • A pleasant corporate culture from a committed team
  • An interesting work with innovative products and solutions
  • An opportunity to work in an open environment where ideas and thoughts are raised freely among colleagues
  • A global company with development opportunities both nationally and internationally

Your qualifications

  • You work today in a coordinating and administrative role and want to take the next step in your career
  • You have at least 1-3 years of experience of having worked in a sales organization
  • You must be proficient in English
  • You have a sense of order and need to know how to compile data and produce reports, for example using Excel and other Office tools.
  • It’s a bonus if you have worked with Salesforce which is our CRM system and Oracle which is our business system.
  • You enjoy working in an innovative and technology-intensive company

You as a person
You are keen to learn new things, good at communication and are willing and good at sharing knowledge with others. You are a team player, you are relationship-building and enterprising. You like to take a seat to be able to proactively contribute with your efforts and your skills. You are curious and solution-oriented with a strong will to understand the customer’s challenges and needs. You are logically minded and enjoy working with well-documented processes.

Application
In this recruitment, we collaborate with Elin Daut at SalesOnly. In order for you as a candidate to get the best possible candidate experience, we humbly ask you to apply for the position in a first step and the responsible recruiter will contact you if you have a matching profile for the position. All applications and contacts are treated confidentially. SalesOnly may no longer receive or handle applications received via email as this is contrary to the directives of the GDPR. In order for your application to be processed, you must submit your application via Apply here in the advertisement.

About Kollmorgen AB
Kollmorgen Automation AB was founded in 1968, then under the name NDC AB. Through an acquisition, we became Kollmorgen about 20 years ago. We develop technology (both software and hardware) that is used to create automated and driverless vehicles, such as trucks and robots. With the help of our leading technology, our customers can automate logistics flows in warehouses and factories and thus work smarter and more efficiently. Kollmorgen Automation AB is a global company with headquarters based in Mölndal, Sweden. We are part of the American group Kollmorgen Corporation which is based in Radford, Virginia. The majority of our engineers work with software development and testing. There are also hardware engineers, application engineers and UX designers. Together we develop “NDC Solutions”, which is the technical platform that includes everything our customers need for excellent control of automated guided vehicles – AGVs (Automated Guided Vehicles). For more info visit: Join us! – Kollmorgen Automation AB

More info 

AreaMölndal
Professional roleSales , Sales Support
Type of employmentFull time , Permanent employee
Recruitment is handled bySalesOnly
Application deadline7 Jan 2022 (41 days left)
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